Full-Service BDC. One Partner. Complete Coverage.

Strolid combines Sales BDC and Service BDC into one unified operation, powered by the Intelligence Engine and made transparent through The Portal. You get consistent execution, full visibility, and accountability across every customer touchpoint.

GET STROLID
How It Works
Sales + Service under one roof

Intelligence Engine orchestration

Full visibility through
The Portal

Human + AI working together

The Problem We Solve

Running separate BDC operations for sales and service creates gaps. Different vendors, different processes, different reporting. Customers fall through the cracks. Managers lose visibility. Accountability becomes impossible.

Strolid solves this by unifying your entire BDC operation.

What Full-Service BDC Means

Sales BDC

Internet leads, inbound sales calls, and follow-up that converts. Our trained agents respond fast, follow up consistently, and document everything in your CRM.
  • Speed-to-lead response
  • Persistent follow-up cadence
  • Appointment setting and confirmation
  • CRM-integrated notes and outcomes

Service BDC

Inbound service calls, appointment scheduling, and customer recovery. Fast answers, clear communication, and follow-through that keeps your service lane full.
  • Inbound call handling (human, AI, or hybrid)
  • Appointment scheduling and rescheduling
  • Missed call recovery
  • Confirmation and follow-up communication

Orchestrated by the Intelligence Engine

The Strolid Intelligence Engine ties everything together. It’s not a separate product you implement. It’s how we deliver better outcomes and improve over time.

Dealer/Agent Co-Pilot

Real-time guidance for better calls, faster replies, and cleaner CRM notes.

Sophia AI

Persistent follow-up and inbound service coverage, backed by instant human handoff when customers engage.

Strolid Signals

Proactive alerts for hot opportunities, missed follow-up, and emerging issues across your operation.

Conversational Search

Find patterns, objections, and opportunities across every conversation.

Strolid GPT

Dealer-specific intelligence that helps summarize, respond, and coach at scale.

Reporting

Transparent dashboards showing performance, activity, and outcomes.

Accountability Through The Portal

Outsourcing without visibility is a gamble. The Portal changes that.

What You See

  • Every conversation, not just CRM notes
  • Real-time activity and outcomes
  • Performance metrics by agent, team, and rooftop
  • Signals and alerts that highlight what needs attention

What You Can Do

  • Coach based on actual conversations
  • Audit outcomes and dispositions
  • Identify patterns and opportunities
  • Hold your BDC partner accountable

Choose Your Path

For GMs & Sales Managers

You care about execution. Appointments. Coverage. CRM hygiene. Coaching visibility.
  • Consistent follow-up without staffing headaches
  • Process discipline that scales
  • Visibility into what's working and what's not
  • One partner to hold accountable

For Owners & Corporate

You care about the operating model. Scalability. Governance. Tech roadmap.
  • Transparent reporting across rooftops
  • Standardized process and quality
  • Technology that improves over time
  • Lower operational overhead

Stop managing gaps. Start managing results.

One BDC partner. Sales and service unified. Intelligence Engine orchestration. Full visibility through The Portal. That’s Strolid Full-Service BDC.

GET STROLID
How It Works