Strolid is the outsourced automotive BDC trusted by dealer groups nationwide - live agents only, 10-minute response, 25% appointment set rate, guaranteed transparency.
These aren't edge cases. They're industry averages - and they're costing your group real revenue every single month.
Every missed log is a missed follow-up - and a customer who bought from someone else.
Internet leads expect a response in under 5 minutes. Your dealership is likely averaging 90. That's 85 minutes of advantage given to the competitor.
Your CRM is full of leads that were never truly worked. They didn't ghost you - you ghosted them first.
“You can't solve a people problem with software alone. You need trained, accountable humans - on your team, without the overhead.”
Three steps. One team. Results you can measure on day one.
Your leads route directly to Strolid's live agents the moment they arrive. No bots. No automated holds. No delays. Average response time: under 10 minutes, around the clock.
Trained agents execute a proven contact strategy across phone, text, and email. Backed by 6 full-time trainers running daily coaching - so your leads always reach a sharp, brand-aligned voice.
Manager-confirmed appointments with a 50% show rate. Every outcome logged in your Strolid Portal in real time. Strolid GPT surfaces conversation intelligence so nothing slips through.
Live agents only. Always. Because your customers can tell the difference between a person and a bot - and so can your close rate.
The infrastructure, the people, and the transparency your group demands.
Live agents handle inbound and outbound contacts 24/7 across internet leads, phone, text, and chat. No voicemail. No auto-reply. Real people, 10-minute average response - every lead, every time.
~5-Min ResponseEvery appointment is triple-confirmed - with the customer, your desk manager, and logged in your system. The result: a 50% show rate that holds up month after month. No phantom appointments.
50% Show RateStrolid Portal delivers real-time reporting on every contact, call, and outcome. Strolid GPT surfaces conversation intelligence. Your dedicated Client Success Advisor reviews it with you weekly. No black boxes.
Real-Time PortalMost dealer groups sending 400 leads per month to Strolid set 100 appointments. 50 show. The math is straightforward - the upside is anything but small.
;Strolid took over our BDC in February and within 90 days our appointment show rate went from 30% to 48%. The transparency alone was worth it - we finally know what's happening with our leads.
We'd tried two other outsourced BDC vendors before Strolid. The difference is the people - you can hear it in the calls. Our CSA reviews every week and holds Strolid accountable to the numbers.
The Strolid Reset Advantage alone paid for the service in month one. We re-engaged 23% of our aged leads that we'd written off. No one else offers that kind of systematic follow-through that matters.
What We Bring to Your Dealership
Every dealership is different. Here's what we offer — let's figure out the right combination for yours.
Answer 5 questions about your dealership group and get a personalized BDC gap analysis — including estimated revenue at risk and recommended coverage model.
Get Your Free Assessment
No credit card required. Results delivered in 24 hours. Your data stays private.
Join the dealer groups that trust Strolid to work every lead, every day - with the results to prove it. Your free demo takes 30 minutes and comes with a custom ROI projection for your group.
Prefer to call? (855) 787-6543 · Mon–Fri, 8am–6pm EST