Complete Tools for a Complete Lifecycle
Be there when your customers visit online. A personal email response in less than 10 minutes is a truly real customer experience. Strolid’s agents stop the clock and welcome your online customers with our 24/7 managed chat, That’s a customer experience that customers love.
Extras Making Dealer’s Lives Easy
Real Lead Response
24/7 Timely personal email responses in 10 minutes or less, while stopping the clock. Our agents use your inventory so that your customers get live and human responses when the store is closed. Our Real Lead Response also drives traffic with links to your site that send customers back to your website, the vehicle display page, and your trade tool, to schedule an appointment and more.
Real Chat
Managed by agents with real knowledge of your dealership, supporting 24/7 managed chat, SMS, Facebook Messenger and Google My Business. Sometimes, people want to speak with a person, not an automation. Our Real Chat uses a REAL person to help your customers, not just act like one. The result? Leads that close at 15+%.
ModCom
Close the loop on your future customer’s first impression of your dealership. Modcom combines Real Chat with Real Lead Response – Only Strolid has this capability. After your online chat, our email continues the conversation by sending your Customer the information they were asking for. That’s a truly REAL Customer experience. A customer experience that customers will love.