Most BDC vendors are reactive. Strolid runs the calls your store is not making: conquest, database mining, lease renewal, equity mining, and service-to-sales. Trained agents, AI-assisted cadence, and CRM-pushed transparency on every touch.
STROng Process. SOLID Results.
Customer interactions / month
Average agent tenure
Days from signed to first dial
CRM transparency on every touch
Most stores sit on recoverable revenue they never call: aged leads, lease maturities, equity customers, and lapsed service owners. Your in-house team is busy working today's inbound, so yesterday's opportunity goes cold.
What we run
Each campaign type runs through the same Strolid process: pre-campaign brief, list scoring, day-by-day cadence, AI-assisted follow-up, and CRM-pushed conversation summaries. Pick any combination, and swap in and out as the month demands.
Campaign 01
Outbound dial campaigns into in-market shoppers and competitor-loyalist lists. Used for new-model launches, brand defense after an OEM stop-sale, or capturing competitor lease maturities in your geography.
Best for. Capturing share when your CRM is not enough.
Campaign 02
Re-engaging unsold showroom traffic and dead-lead segments your in-house team has aged out. Sophia handles the long-tail follow-up and humans take it from “interested” through to a confirmed appointment.
Best for. Shops with 6+ months of unworked CRM data.
Campaign 03
Targeted outreach to customers approaching lease maturity, or whose current loan position has put them in a positive equity window. We work directly off your DMS feed so the offers reflect current inventory and your real grosses.
Best for. Managers tired of leaving renewals to the floor.
Campaign 04
Identify the service customers ready to upgrade and run a soft-handoff campaign that converts a 9am oil change into an afternoon appraisal. Used heavily by groups with strong service traffic and underutilized sales floor capacity.
Best for. High-service-volume rooftops.
Campaign 05
Proactive outreach to lost-service customers, owners who have not been in for 12+ months. Combined with a service offer the agent can structure on the call, we typically recover 6 to 12% of the contacted list.
Best for. Service-retention KPIs.
Campaign 06
Recall outreach with proper messaging and compliance hand-offs. Pairs well with OEM-funded co-op programs (we help you frame eligibility) and gives your fixed-ops team a calmer week.
Best for. OEM dealer networks under recall pressure.
How it works
We work off your DMS feed plus the campaign goal. The list is scored and segmented before a single dial. Agents call high-likelihood-to-convert first.
Day 1 dial, email, and text. Day 3, 5, 7, 10 follow-up handled by Sophia. The moment the customer responds, a real agent picks it up. No lead times out in voicemail purgatory.
Every interaction is transcribed (vCons), summarized, and pushed to your CRM under the customer record. Your sales managers see what was said, when, and what comes next.
Connect rate, appointment-set rate, show rate, and gross-by-source. We grade ourselves on the metric you graded us on at signing.
Plugs into your stack
No re-platforming, no fragile middleware. Strolid pushes outbound activity into the customer record where your floor already lives.
We'll model the recoverable revenue in your aged-lead pile, lease-maturity list, or service database, for free, before you sign anything.
