A Smarter BDC Powered by People, Strengthened by AI.
Strolid delivers sales and service communications with consistent follow-up, full CRM transparency, and an AI co-pilot that helps our team & your team perform without replacing the human touch.
Every customer interaction is captured, summarized, and pushed to your CRM so managers can coach, audit, and improve outcomes with confidence.
Conversation summaries and notes in CRM
Reporting that highlights activity and outcomes
Signals/alerts when follow-up breaks or opportunity heats up
With Strolid you see it all
02
Consistent Process & Performance
Without the Hiring Cycle
Trained people + disciplined process deliver the persistence most stores struggle to maintain, without recruiting, turnover, and coverage gaps.
Structured follow-up cadence that doesn't fade
Quality control + coaching across agents
Coverage that stays consistent when dealerships get busy
Speed to lead, call and text
03
Human + AI Advantage
AI gives the facts, Humans make the promise.
Our Dealer/Agent Co-Pilot helps agents respond faster, speak better, and document cleaner while Sophia handles follow-up coverage and hands off to humans when customers engage.
Dealer/Agent Co-Pilot (real-time assist)
Sophia for long term follow-up coverage
Sophia for inbound Service with human handoff
Strolid Search & GPT for conversation insights
How It Works
1
Lead Arrives
Forms, marketplaces, OEM, etc.
2
Human Response
Day 1-2: calls, texts, emails
3
Sophia Follow-Up
Day 3/5/7/10: connects or closes out
4
CRM + Reported
Everything pushed with alerts and insights
“Dealers get the benefits of automation without losing accountability.”
Powered by the Strolid Intelligence Engine
Tools that make humans better and managers more informed, without adding complexity.
Dealer/Agent Co-Pilot
Real-time guidance for better calls, faster replies, and cleaner CRM notes.
Sophia Follow-Up AI
Persistent day 3/5/7/10 outreach with instant human handoff when customers engage.
Sophia Inbound Service AI
The only company that backs AI with humans for complex calls needing escalation.
Strolid Signals
Alerts for hot opportunities, missed follow-up, and emerging issues across rooftops.
Conversational Search
Ask questions across every conversation to find patterns, objections, and opportunities.
Strolid GPT
Dealer-specific intelligence that helps summarize, respond, and coach at scale.
The Portal
Transparent dashboards that show performance, activity, and outcomes.
Your BDC Evolves in Stages
STAGE 1
Foundation
Great humans + process
STAGE 2
Visibility
CRM transparency + reporting + coaching
STAGE 3
Intelligence at Scale
Co-Pilot + Signals + GPT/Search + Sophia coverage
Start with better follow-up. Grow into a dealership intelligence system.