The Strolid Difference

Why Strolid?

We at Strolid are excited to introduce you to a fantastic opportunity that could significantly benefit your dealership. In today’s ever-evolving automotive industry, staying ahead of the competition and exceeding customer expectations are essential. That’s why we believe it’s the perfect time for us to collaborate and help your dealership thrive.

Why do dealerships like yours choose to outsource, and what does it mean for your business? Here’s a glimpse of what partnering with Strolid can offer:

 

1. Comprehensive Support

 

We provide end-to-end customer communication services, including 24/7 chat and lead response, as well as rapid responses via phone, email, and text during business hours. With Strolid, your customers will always receive the prompt and attentive service they deserve.

 

2. Seamless Integration & AI Analysis

 

Our team, phones, and communications seamlessly integrate with your CRM systems, ensuring that customer interactions are logged and tracked efficiently. All calls, emails, texts, and replies are captured and analyzed for sentiment and important data within those conversations. This means you’ll have a complete and accurate record of all customer communications, helping you make data-driven decisions.

 

3. Expertise and Training

 

Our highly trained team is well-versed in the automotive industry, and we make sure they are up to date with the latest trends and customer expectations. You can trust us to represent your dealership knowledgeably and professionally.

 

4. Exceptional Reporting

 

We offer robust reporting capabilities, providing you with valuable insights into customer interactions, leads, and conversions. These insights enable you to optimize your sales and marketing strategies effectively.

 

5. Reliability and Consistency

 

We understand the importance of consistency in customer service. Strolid guarantees reliable and consistent responses to customer inquiries, fostering trust and loyalty among your clientele.

 

6. Dedicated Team

 

Our team is committed to delivering top-notch service, and we’ll treat your dealership’s customers as if they were our own. We are passionate about helping you succeed.

 

7. The Human Side of AI

 

We are proud of our approach to AI. We are people-driven and believe people should speak with people –however, we also believe that AI not only has a place but will change the game. We are using AI to help our people by reducing menial, time-consuming tasks to make us more efficient. Transcribing notes with AI, for example, ensures that the notes are accurate and saves our people the time it takes to type them up. We use AI to identify and relieve frustration from our people and our customers, and these conversations help with training and much more.

 

8. Transparent and Accountable

 

Unlike some of our competitors, Strolid works side by side with your dealership utilizing your CRM and service scheduler for full transparency and accountability. We know you wouldn’t want it any other way.

See What Strolid Can Do for Your Dealership

We invite you to schedule a meeting with us at your earliest convenience. During our discussion, we’ll delve deeper into how Strolid can tailor our services to meet your dealership’s unique needs and objectives. Whether you’re looking to improve customer satisfaction, boost lead conversion rates, or enhance operational efficiency, we have the solutions you need. Our partnership aims to empower your dealership to prepare for the future, ensuring that you remain at the forefront of the automotive industry.