One platform for the whole conversation.
The Portal, Dealer Copilot, and AI Lead Response are the technology inside every Strolid BDC. Get them included with the service, or on their own for the team you already have. One login, one customer record, and about $1,500 a month you stop paying other vendors.
5-minute response · 10-minute demo · No obligation
The problem we solve
Most dealers run the BDC on a stack of subscriptions. A chat widget from one vendor. Automated lead follow-up from another. Call recording from a third, and a reporting tool that only knows what someone typed into the CRM. Each one has its own login, its own dashboard, and its own version of the customer. Nobody sees the whole conversation, and the customer ends up repeating the same question to every system.
Three products. One record.
Every product in the platform writes to the same conversation record. What a shopper told Copilot on Tuesday is what your agent sees on Wednesday and what your GM reads in the Portal on Monday.
The Portal
Every call, text, email, and chat lands in one searchable record. Signals flag the moments that need a manager today. Narratives explain what moved this month and why. Strolid GPT answers plain-language questions about your own conversations and cites its sources. Reporting rolls it all up by agent, rooftop, or group, and every number traces back to the conversation behind it.
- Signals
- Narratives
- Strolid GPT
- Conversation Search
- Reporting
Dealer Copilot
Website chat that can actually answer. A shopper asks for a sporty pick and gets three vehicles in stock, with photos, trim, and price. Ask about a payment, a trade, or a Thursday service slot and Copilot answers from your inventory, your lenders, and your OEM programs. The moment a question needs a commitment, a trained person takes the thread with everything the shopper already said.
- Live inventory answers
- Payments and trade-ins
- Service scheduling
- Handoff to a person
AI Lead Response
A new lead gets a personal reply in under a minute, not a template. AI Lead Response reads the form and writes back about the exact vehicle and the question the customer asked, using your inventory, incentives, and manufacturer data. That is the speed most BDC providers never reach, paired with the human-quality detail that makes a buyer trust the reply. Each reply opens a private Sales Concierge link, so the customer can keep asking questions around the clock and pick up with your salesperson when ready.
- Reply in under 60 seconds
- Personal, never templated
- Your inventory and incentives
- 24/7 Sales Concierge link
The human touch, applied to automated systems.
AI answers questions. Humans make promises. Every product in the platform is built around that line, so automation adds speed without costing you the relationship.
Speed
A response in seconds, before the shopper opens the next tab. Nights, weekends, and the Saturday rush included.
Accuracy
Answers come from your inventory, your pricing, and your OEM programs. Nothing gets promised that a person has to confirm.
Personalization
Every reply names the vehicle, the trade, and the question the customer actually asked. It reads like your store wrote it, because it learned from your store.
The handoff
Price, payment, credit, availability, trade value. The moment a question needs a commitment, a trained person picks up with the full history in hand. No repeating, no starting over.
See all three products on one of your own leads.
5-minute response · 10-minute demo · No obligation
How you get it
Included with your BDC services. Or on its own.
With Strolid BDC services
Every Strolid sales, service, and outbound BDC runs on the platform. Nothing extra to license, no software rollout. Your managers get the Portal, your website gets Dealer Copilot, and your leads get AI Lead Response from the first day.
With your own team
Run your own BDC and want the technology without the outsourcing? The platform is available separately. Your agents keep working in your CRM, your managers work in the Portal, and AI Lead Response gets a personal reply to every new lead in under a minute.
Included with your Strolid BDC services. Worth about
$1,500
a month in savings
That is roughly what dealers pay other vendors for the same capabilities. With a Strolid BDC the platform comes with the service, so those bills go away and the capability stays.
Bills that go away
- Website chat subscription
- Automated lead-response tool
- Call recording and transcription
- BDC reporting add-on
- The exports and logins that held them together
Why one platform beats a stack of tools
| Strolid Platform | A typical vendor stack | |
|---|---|---|
| Logins | One | One per vendor |
| Customer record | Every call, text, email, and chat in one place | Split across chat, lead tool, phone system, and CRM notes |
| First response to a lead | Seconds, from your real inventory and pricing | A template, or a widget that says it will get someone |
| Handoff to a person | Instant, with the full thread | Queue, callback, or dead end |
| Reporting | What was actually said, traced to the conversation | What someone typed into the CRM |
| Who stitches it together | Nobody has to | Your BDC manager, every Monday |
Logins
Customer record
First response to a lead
Handoff to a person
Reporting
Who stitches it together
Questions dealers ask about the platform
See the platform on your own leads.
Book a demo and we'll walk through the Portal, Dealer Copilot, and a live AI Lead Response thread, handoff included, on real scenarios from your CRM.
5-minute response · 10-minute demo · No obligation