STRONG PROCESS. SOLID RESULTS.

SALES BDC

Industry-Leading. 100% Transparent.​

Request Your Free BDC Assessment →
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Your Store’s AI-Driven, Human-Powered BDC Solution

Dealer CRM overhaul by Strolid, Inc.

Dealer CRM Done Right Finally.

Your CRM needs work. It’s not a set-it-and-forget-it resource. Our approach is to implement a structure that will enable our team of advisors to provide your dealership with a complete solution and 100% transparency

Fix My crm now
Sales dial turned up for auto dealer BDC

Set. Show. Sold.
Time to Sell More.

Strolid’s deep integration in your CRM logs every customer interaction. This unmatched transparency (even from your in-house BDC!) allows you to see, read, and listen to customers and Strolid employees. It's time to sell more.

Help Me Sell More
Turn key BDC solution for automotive dealers

Turn-Key BDC
Sounds Great.

Our veteran management and training staff are responsible for recruiting, hiring, and training. Strolid’s proven processes ensure you receive the highest quality service without the headaches of BDC staffing.

I'm Ready To Start

Unlock Your Dealership’s
Full Potential

Unlock the full potential of your dealership’s BDC with our in-depth assessment. We’ll examine your current operations, pinpoint inefficiencies, and uncover hidden growth opportunities that drive actual results.

This isn’t just another vendor providing a report to sell you something you don’t need. It’s a comprehensive review of your lead handling, lead sources, and process that will uncover opportunities you can act on immediately. 

Lock in and take your BDC to the next level. It starts here. Answer a couple of questions and submit the form.

  • 72% Lower cost compared to in-house BDC employees
  • High-quality traffic increasing live customers in your showroom
  • Dealer CRM optimized and built to enhance customer experience and dealer results
  • TO Tracker to transfer ready-to-buy customers live to dealership management
  • Every conversation, including phone, email, text message, and chat, is virtualized and searchable for reporting and transparency
  • Agile scalability allows us to instantly pivot and adjust your BDC advisor count as your leads and market share increase 
Schedule Your Free Consultation Today →

Why Strolid Is A Game Changer For Sales BDC

Strolid isn’t just another vendor; we’re your strategic partner in turning a costly BDC into a profit center. With our unique blend of professional expertise, AI-driven insights, and a team of professionals with retail automotive experience, we’re here to help you leave staffing churn and high costs in the dust.

Our CEO and Founder, Vin Micciche, has over 30+ years of automotive experience, including several decades specifically leading the top-performing Business Development Centers in the Nation. You can hear from Vin on the Dealer Insights Podcast, which can be found anywhere you enjoy listening.

  • Automotive experience is who we are, with several team members having successful retail experience
  • Passionate about the results of the work we do and the growth of each dealer partner
  • Committed to every dealer we partner with, providing insight and perspective for all challenges, not limited to BDC operation alone
  • BDC Services are what we give the dealers we build strong relationships with
    Never Miss is not a tagline; it is the core of Strolid that we live every day
  • Technology is a resource, and in the world of BDC, we strive to master the mix and utilization to improve results
Schedule Your Free Consultation Today →

Handling The HEAT Since 1987

"Back in the old days if you couldn't handle heat you wouldn't survive in the car business. If you don't want the heat then get out of the car business."
vin miccicheCEO & Founder | Strolid, Inc
vin micciche

Your Growth Starts Here.

The Next Steps Are Simple.
Let’s Talk.

Your dealership’s future success hinges on effective customer engagement, consistent lead management, and professional follow-ups. Strolid’s Outsourced Automotive BDC offers all this and more.

When you schedule your free consultation, here’s what to expect:

  1. Consultation and Needs Analysis
    • We’ll understand your current BDC challenges, analyze your processes, and clearly identify opportunities for improvement.
  2. Customized Solutions
    • Our automotive BDC experts build a tailored plan, outlining exactly how our outsourced services fit into your dealership’s unique goals and operations.
  3. Seamless Integration and Launch
    • Fast, efficient onboarding into your existing CRM and workflow means minimal disruption and rapid improvements.
  4. Real Results and Ongoing Optimization
    • Enjoy immediate improvements in lead conversion, appointment efficiency, and customer satisfaction. Continuous reporting and insights help optimize your ongoing success.
Schedule Your Free Consultation Today →
Mike Johnson General Manager, Turner KIA
"Our dealership has been with Strolid for over a year. They are fantastic! They have integrated seamlessly with our sales process. Lead responses are prompt, genuine and relevant. If you can get Kayla as your Director, I would highly recommend her. The best part for us is they are willing to adapt to our needs and have provided great results."
Maria Dunning General Manager
"I have partnered with Strolid on the sales side of business for almost 10 years. Great partner! Well trained, fast response time, quality responses to leads, with multiple follow-up options. Best of all they are willing to quickly accommodate required changes by manufacturers. They are always there for extended hours and no sick days!!!"

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FAQ

ask us
anything

Automotive BDC means “Business Development Center,” a dedicated team responsible for handling customer communications, lead management, follow-ups, and appointment scheduling—ultimately driving dealership profitability and growth.

Outsourcing your BDC services dramatically reduces operational costs, increases lead response quality, and provides professional-level scalability to manage fluctuating customer demand. With an outsourced automotive BDC, your dealership achieves measurable improvements in customer satisfaction, lead conversion rates, and overall revenue growth.

Yes, in most cases. Outsourced BDC providers like Strolid offer professional expertise, scalability, advanced technology, consistent staffing, and significantly lower overhead than traditional internal teams. These advantages translate directly into better dealership performance, more satisfied customers, and higher revenue.

Strolid ensures an efficient onboarding process. Our average dealership integration timeline is under 10 days, enabling your dealership to see quick, impactful results almost immediately.

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