In today’s hyper-competitive automotive market, an efficient Business Development Center (BDC) isn’t optional—it’s a necessity. Whether you’re struggling with lead conversion, service bay utilization, or customer retention, a properly optimized Sales BDC, Service BDC, and AI-powered communication platform can transform your dealership’s performance.
Sales BDC: Turning Leads Into Showroom Appointments
A Sales BDC is the backbone of your dealership’s revenue growth. Our expert team, combined with AI-driven insights, ensures that every lead is contacted promptly, nurtured effectively, and scheduled for a test drive or showroom visit. By handling everything from inbound inquiries to outbound follow-ups, we eliminate wasted opportunities and maximize every sales opportunity. With AI-enhanced appointment setting, CRM integration, and data-backed lead prioritization, we help dealerships improve closing rates while reducing overhead costs.
Service BDC: Keeping Your Bays Full and Customers Coming Back
Your fixed operations are a major profit center, and a Service BDC ensures you’re optimizing every opportunity. From scheduling service appointments to handling recall outreach and maintenance reminders, our team proactively engages customers, ensuring your bays are always full. AI-driven automation helps reduce no-shows, while strategic follow-ups improve customer retention and increase repair order value. Whether it’s first-time service appointments or re-engaging lost customers, our Service BDC solution drives long-term loyalty and revenue growth.
Automotive AI-Powered Portal: The Future of Customer Engagement
AI technology is reshaping how dealerships interact with customers. Our AI-powered portal automates follow-ups, streamlines communications, and engages customers 24/7—without increasing headcount. Through advanced AI-driven SMS, email, and voice interactions, dealerships can provide immediate responses to leads, service inquiries, and appointment requests. Additionally, predictive analytics help identify high-intent buyers and optimize engagement strategies, ensuring a seamless customer experience from inquiry to sale and beyond.
At Strolid, we specialize in custom-tailored, performance-driven BDC solutions that eliminate inefficiencies, improve customer experience, and drive revenue. Whether you need a full-service BDC or specific solutions for sales, service, or AI automation, we’re here to help you scale with confidence. Schedule a consultation today and see how Strolid can revolutionize your dealership’s BDC strategy!