BDC Extention for Service, Sales in Automotive

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You Can Rely On STROLID With Complete Transparency
We are an extension of your team!
We don’t call in sick Nights, Weekends, Holidays, Everyday..We Work! We don’t quit!

How We Work
All Your Leads In One Place


Sales BDC

BDC Extension

Back up your sales team or BDC. Strolid’s BDC Extension helps dealers staff during off hours and difficult times during the week. Strolid will work on leads after hours, during hours when you are not staffed and on Sunday (if you’re closed). Follow up on old unengaged leads after day 3.

BDC Essentials

Leads are worked on Day 1 to appointment. If an appointment is not set on day 1, email follow-up will continue for 90 days. Strolid Team will work on any customer that engages within 90 days.

BDC Expanded – Days 1,2,3 and 5

Leads and calls are worked on by email, text, and calls on Days 1-3 and 5 to make appointments. If an appointment is not set in the first 5 days, follow-up by email will continue for 90 days. After 5 days, follow-up by email will continue for 90 days. Strolid Team will work with any customer that engages within 90 days.

Entire

Additional outbound calls will be added to cover 10 days after the lead arrives in CRM, along with the standard 90-day email follow-up. The Strolid Team will work with any customer that engages within 90 days.

INCREASE SALES


 

Service BDC

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Sales Campaigns

  • equity mining
  • service to sales
  • buyback
  • oem marketing lists
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Service Campaigns

  • recalls
  • lost customer
  • csi
  • rejected work
  • oem service marketing list
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SERVICE BDC EXTENSION

Strolid is your backstop to handle customer calls when you’re not able to get to the call quickly enough.

SERVICE BDC ENTIRE

Strolid handles your service customers when they are out of the Dealership, allowing your service advisors to pay attention to the customers inside of it.
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Other Services

  • modcom 24/7
  • lead response 24/7 chat