Did you know that slow customer responses and mishandled leads cost the average dealership tens of thousands of dollars each month? What if your dealership’s growth is secretly being sabotaged—not by your competitors—but by your overwhelmed and understaffed internal BDC?
Strolid’s Outsourced Automotive BDC (Business Development Center) is the solution you’ve been looking for. Our battle-tested team ensures immediate improvements in your lead handling, customer engagement, and dealership revenue, allowing your internal staff to focus purely on selling and servicing vehicles.
An Automotive Business Development Center (BDC) manages inbound and outbound customer communication in the form of phone calls, emails, texts, chats, and social media messaging. In a nutshell, your BDC is your dealership’s front-line communications center—tasked with turning leads into showroom traffic, service appointments, and, naturally, sales.
Outsourcing your BDC. Choosing a specialized partner like Strolid allows your dealership to overcome these obstacles and deliver results.
For over a decade, we've partnered with hundreds of dealerships across the United States.We’ve helped generate over 2.5 m showroom and service appointments and handle over 70,000 dealership interactions every month.
When speed matters—and it always does, we deliver. Our professional automotive BDC representatives guarantee a lead response within 10 minutes, ensuring you never lose another customer to slow communication.
Imagine having a fully staffed, fully trained, highly specialized BDC at your fingertips every day. Strolid’s dedicated team integrates with your dealership CRM and processes as an extension of your business without the operational burden.
Our proprietary technology leverages advanced AI-driven customer interaction tools and sophisticated reporting analytics.
This means every interaction is efficient, personalized, trackable, and data-driven.
Your Growth Starts Here.
Your dealership’s future success hinges on effective customer engagement, consistent lead management, and professional follow-ups. Strolid’s Outsourced Automotive BDC offers all this and more.
When you schedule your free consultation, here’s what to expect:
Industry-Leading. 100% Transparent. Strong Process. Solid Results. Imagine A Fully-Trained Staff Every Day, no Matter What FullCoverageFinally. Staffing a fully-trained Service Department is a job in and of itself. Strolid […]
Industry-Leading. 100% Transparent. Strong Process. Solid Results. Your Store’s AI-Driven, Human-Powered BDC Solution Dealer CRMDone RightFinally. Your CRM needs work. It’s not a set-it-and-forget-it resource. Our approach is to implement a structure […]
Automotive BDC Solutions Complete, Scalable, and AI-Powered Solutions for Maximum Performance Sales BDC Service BDC Automotive AI-Powered Portal Drive More Leads. Close More Deals Your dealership’s Sales BDC should be […]
Automotive BDC means “Business Development Center,” a dedicated team responsible for handling customer communications, lead management, follow-ups, and appointment scheduling—ultimately driving dealership profitability and growth.
Outsourcing your BDC services dramatically reduces operational costs, increases lead response quality, and provides professional-level scalability to manage fluctuating customer demand. With an outsourced automotive BDC, your dealership achieves measurable improvements in customer satisfaction, lead conversion rates, and overall revenue growth.
Yes, in most cases. Outsourced BDC providers like Strolid offer professional expertise, scalability, advanced technology, consistent staffing, and significantly lower overhead than traditional internal teams. These advantages translate directly into better dealership performance, more satisfied customers, and higher revenue.
Strolid ensures an efficient onboarding process. Our average dealership integration timeline is under 10 days, enabling your dealership to see quick, impactful results almost immediately.
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