STRONG PROCESS. SOLID RESULTS.

Looking For Car People
Car Dealers + Automotive BDC Solutions

Strolid stands out as the better choice for automotive sales solutions because we are Better Car People when it combines deep industry knowledge with cutting-edge AI and data-driven processes.

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100% Dealer Satisfaction

Solutions For Every Dealer Profit Center

Dealer CRM

Your CRM needs work. It’s not a set-it-and-forget-it resource. Our approach is to implement a structure that will enable our team of advisors to provide your dealership with a complete solution and 100% transparency
A fully integrated support system that enhances your existing process, empowers your team, and gives your dealership 100% visibility into what’s working and what needs attention.
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24/7 Coverage​

Your Dealership Doesn’t Close at 5. Neither Do We. Today’s car buyers shop on their schedule: evenings, weekends, even in the middle of the night. If your team isn’t available, you’re losing opportunities.
Strolid provides true 24/7 coverage, ensuring every lead, chat, or form submission is followed up with speed and precision no matter when it comes in.
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Personalized Response​

Customers can tell when they’re getting a script — and that’s where dealerships lose momentum. Strolid flips the script by delivering personalized responses that are crafted by real people, using real data from your CRM.
Our advisors review each lead in context, tailoring responses that speak directly to the customer’s interests, history, and behavior. Whether it's referencing a trade-in or a missed appointment, we connect the dots and respond like someone who knows them — because we do.
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Built for Dealers. Driven by Data. Powered by People.

Combined Automotive
Experience
0 + years
Leads
Handled
1
Appointments
Set
0
Dedicated
Team

We Know The Car Business

Outsource BDC Solutions

Sales BDC Services

Our team acts as your dealership’s first line of communication, working your leads with speed, consistency, and a personal touch that sets your store apart.
We don’t just follow up — we follow through. Every contact is tracked, every response is personalized, and every lead is pushed forward with purpose.
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Service Department BDC

Strolid was born in the age of rapid technological enhancements. The experience from those improvements has molded and guided our team to become the best Service BDC in the automotive industry.
Whether it’s lead follow-up, missed opportunity recovery, service appointment setting, or proactive customer outreach, we provide the structure and consistency your sales and service teams need to succeed.
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Outbound BDC Strategy for Mining

Your next deal might already be in your database — it just takes the right strategy to uncover it.
Our advisors reach out with personalized, relevant messaging based on real-time data vehicle equity, purchase history, service records, and engagement behavior so every conversation feels intentional and timely.
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the values we live by

7 Reasons Why Dealers Consider Us to Be Better Car People​

Industry Expertise + Car People DNA

Strolid isn’t just a tech company trying to enter the automotive space—it’s built by people who understand the car business. Better Car People. The company’s processes are designed around the realities of dealership operations, ensuring that solutions actually drive results instead of adding complexity.

AI + Human Intelligence The Best of Both Worlds

Unlike competitors that rely purely on AI or traditional sales methods, Strolid blends AI-driven insights with real human interaction. This ensures every conversation is not just efficient but also personalized, increasing customer trust and dealership conversions.

Proven Sales Performance + Process Optimization

Strolid’s tools, including its BDC, Lead response, chat services, Strolid GPT, Strolid Search and Strolid Signals, are built to improve dealership processes rather than replace them. With over 150,000 customer interactions monthly, Strolid continuously refines its strategies to maximize efficiency and sales effectiveness.

VCON: Setting the Standard for Automotive AI

Strolid is pioneering VCON (Virtual Conversation) as a data standard for AI-driven automotive conversations. This means dealerships using Strolid’s solutions get future-proofed technology that integrates seamlessly with CRM systems and other automotive software.

Transparency + Trust Over Empty Promises

Many sales solutions claim to improve results, but Strolid backs its impact with data, real conversations, and dealer-driven feedback. We sell more because we see more. Strolid’s commitment to transparency ensures that dealerships actually see measurable results—strong process, solid results.

Built for the Future, Not Just Today

While many companies are reactive, Strolid takes a pioneering approach to automotive sales. Whether it’s AI-powered analytics, real-time customer insights, or better CRM integrations, Strolid is leading the conversation on what’s next for dealerships.

Relationships Drive Everything

More than just a vendor, Strolid believes in long-term partnerships with dealerships. The company values relationships, urgency, and trust—ensuring that dealerships are always supported, not just sold a product. Dealers want Better Car People and that is who Strolid is at its core.

The Bottom Line
Strolid doesn’t just help dealerships sell more cars—it helps them listen to customers at scale, optimize processes, and build lasting relationships that drive sustainable success. That’s why Strolid is the choice and are better car people.

Schedule Your Free Consultation Today →

Handling The HEAT Since 1987

"Back in the old days if you couldn't handle heat you wouldn't survive in the car business. If you don't want the heat then get out of the car business."
vin miccicheCEO & Founder | Strolid, Inc
vin micciche

Your Growth Starts Here.

The Next Steps Are Simple.
Let’s Talk.

Your dealership’s future success hinges on effective customer engagement, consistent lead management, and professional follow-ups. Strolid’s Outsourced Automotive BDC offers all this and more.

When you schedule your free consultation, here’s what to expect:

  1. Consultation and Needs Analysis
    • We’ll understand your current BDC challenges, analyze your processes, and clearly identify opportunities for improvement.
  2. Customized Solutions
    • Our automotive BDC experts build a tailored plan, outlining exactly how our outsourced services fit into your dealership’s unique goals and operations.
  3. Seamless Integration and Launch
    • Fast, efficient onboarding into your existing CRM and workflow means minimal disruption and rapid improvements.
  4. Real Results and Ongoing Optimization
    • Enjoy immediate improvements in lead conversion, appointment efficiency, and customer satisfaction. Continuous reporting and insights help optimize your ongoing success.
Schedule Your Free Consultation Today →
Interior of automotive dealership

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RELATED POSTS

Mike Johnson General Manager, Turner KIA
"Our dealership has been with Strolid for over a year. They are fantastic! They have integrated seamlessly with our sales process. Lead responses are prompt, genuine and relevant. If you can get Kayla as your Director, I would highly recommend her. The best part for us is they are willing to adapt to our needs and have provided great results."
Maria Dunning General Manager
"I have partnered with Strolid on the sales side of business for almost 10 years. Great partner! Well trained, fast response time, quality responses to leads, with multiple follow-up options. Best of all they are willing to quickly accommodate required changes by manufacturers. They are always there for extended hours and no sick days!!!"

FAQ

ask us
anything

Automotive BDC means “Business Development Center,” a dedicated team responsible for handling customer communications, lead management, follow-ups, and appointment scheduling—ultimately driving dealership profitability and growth.

Outsourcing your BDC services dramatically reduces operational costs, increases lead response quality, and provides professional-level scalability to manage fluctuating customer demand. With an outsourced automotive BDC, your dealership achieves measurable improvements in customer satisfaction, lead conversion rates, and overall revenue growth.

Yes, in most cases. Outsourced BDC providers like Strolid offer professional expertise, scalability, advanced technology, consistent staffing, and significantly lower overhead than traditional internal teams. These advantages translate directly into better dealership performance, more satisfied customers, and higher revenue.

Strolid ensures an efficient onboarding process. Our average dealership integration timeline is under 10 days, enabling your dealership to see quick, impactful results almost immediately.

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