THE PROCESS

How Strolid Works

Dealers get the benefits of automation without losing accountability. A simple, proven workflow that delivers results.

01

Lead Arrives

Leads flow in from web forms, third-party marketplaces, OEM sources, and more. Each lead is automatically routed and ready for immediate engagement.

02

Human Response (Day 1-2)

Trained agents engage immediately via calls, texts, and emails. Speed to lead is critical, and our team delivers with consistency and professionalism.

03

Sophia Follow-Up (Day 3/5/7/10)

AI-powered persistent outreach continues the cadence. When customers engage, they are instantly connected to humans. Dispositions are captured cleanly.

04

CRM + Reporting

Everything is pushed to your CRM and reported. Signals alert you to hot opportunities and missed follow-up. Managers get the visibility they need.

The Right Tool for the Right Moment

AI assists where it adds value. Humans step in where trust matters.

Where AI Helps

Speed, scale, and consistency

Where Humans Are Required

Trust, nuance, and connection

THE PROGRESSION

Your BDC Evolves in Stages

Start with better follow-up. Grow into a dealership intelligence system.

01

Foundation

Great humans + process

Start with trained agents and disciplined follow-up cadences that deliver consistent results.

02

Visibility

CRM transparency + reporting + coaching

Add full CRM integration, transparent reporting, and coaching tools so managers can see and improve.

03

Intelligence at Scale

Co-Pilot + Signals + GPT/Search + Sophia

Layer in AI assistance that makes agents better, surfaces insights, and extends coverage.

Ready to See It in Action?

Book a demo and we will walk through the workflow on your actual leads.