CHOOSE YOUR FRONT DOOR
The Sales + Service BDC that lets you choose the front door: Humans first or AI first, with instant handoff so the experience stays smooth either way.
Strong Process. Solid Results.
Human-first or AI-first
Sales + Service coverage
Clean CRM notes
Real reporting
Instant handoff
CHOOSE YOUR FRONT DOOR
Customers bounce when they hit dead ends: missed calls, confusing bots, thin notes, no visibility, follow-up that fades. You don’t need another tool. You need a system where people, process, and intelligence work together—and you control the experience.
Choose: Human-first or AI-first
Sales + Service coverage
CRM notes & outcomes (clean + consistent)
Reporting + visibility managers use
Instant handoff when it gets complex
Customers talk to a trained person immediately. AI assists quietly in the background.
AI handles the simple stuff fast. The moment it gets nuanced, it hands off to a human instantly.
However you start, we finish it the right way.
PILLAR 01
Human-First Customer Experience (Always Available)
Complex questions, emotion, negotiation, trust. Humans handle what matters.
PILLAR 02
Strong Process, Solid Results
Cadence, QA, coaching, and coverage without turnover and gaps.
PILLAR 03
Visibility & Control (Portal + Dealer MRI)
CRM outputs + Portal visibility so you can coach and improve instead of guess.
When customers ask about pricing nuance, trade, payments, availability, credit, or get frustrated—Strolid routes them to a trained human instantly. No dead ends. No “let me transfer you to… nowhere.”
Great humans + great process
Visibility (CRM + Portal)
AI assistance (summaries, alerts, coaching)
Optional AI-first front door
Dealer MRI
Search conversations, spot patterns, and catch problems early—without living in spreadsheets.
Sofia
Sofia helps revive aged leads and support service scheduling, then hands engaged customers to a human fast.